Refund & Cancellation Policy

Last updated: 2026. We know plans change — here's how cancellations and refunds work with Snowmira Holidays.

Deposit refunds

Your booking deposit is refundable if you cancel before your itinerary is fully confirmed with local partners (hotels, permits, transport). Once a deposit has been used to book non-refundable third-party services on your behalf — which we'll always tell you about in advance — that portion becomes non-refundable.

Cancellation timeline

• 30+ days before departure: full deposit refund, minus any non-refundable third-party costs already committed.
• 15–29 days before departure: 50% of the deposit refunded.
• Less than 15 days before departure: deposit is non-refundable, as most local bookings are locked in by this point.

Weather and route changes

If we need to change your route or dates due to weather, road closures, or safety conditions in the Himalayas, we'll offer the closest available alternative at no extra cost. If no reasonable alternative can be arranged, any unused portion of your payment will be refunded.

How to request a cancellation

Message us on WhatsApp or email using the details on our Contact page, including your booking name and travel dates. We'll confirm your refund eligibility within 2 business days.

Refund processing time

Approved refunds are processed back to your original payment method within 7–10 business days, depending on your bank or payment provider.